At PEARLS INDIA, we take a keen interest and utmost care in crafting and delivering our products while adhering to the highest quality standards.

General Policy

As a policy, PEARLS INDIA does not offer returns or exchanges on products that are delivered in perfect condition.

Replacement Eligibility

A replacement will be provided only under the following circumstances:

• If an incorrect product has been delivered (i.e. the product/article does not match the item in the order confirmation).
• If the product received has a genuine manufacturing or quality defect.

Product Images

All pictures uploaded on the website are clicked under natural sunlight. No special lighting effects or editing software are used. This ensures that the product images closely resemble the actual products.

Customer Responsibility

We request that you to carefully review the product specifications mentioned on the website before placing your order.